Frequently Asked Questions
Find answers to common questions about ordering, payment, shipping, and more. If you need further assistance, our support team is always available.
How Do I Place an Order?
Simply browse our collection, add items to your cart, and proceed to checkout. Follow the prompts to enter your shipping details and choose your preferred payment method.
Can I Change My Order?
If you need to modify or cancel your order, please contact us within 12 hours of placing it. Once your order has been shipped, changes may no longer be possible.
How Do I Track My Order?
Once your order is dispatched, a tracking link will be sent to your email. You can use this link to monitor your shipment's progress in real time.
More Questions?
We are happy to assist with any other inquiries you may have. Reach out to us and we will respond promptly.
Email: [email protected] Phone: +852 44565476
KAYMO LIMITED
RM1105-12, 11/F, BLK C, Phase I, Kwai Shing Ind Bldg
36-40 Tai Lin Pai Road, Kwai Chung, Hong Kong